This is getting to a point that we spend more time getting rid of the false alerts than it's worth monitoring. I think that's a bug in the beta environment where there are not names in the threshold profile item. This website uses cookies to improve your experience while you navigate through the website. Automate manual and repetitive tasks by setting IT automation profiles and assigning them to different devices and/or end-users. is there a way to adjust the threshold timings? All the tools you need to provide a 360 service centralized. In the Run Script section of the Threshold Item select our Start-Acronis.ps1 script from earlier. Instant and secure remote access for all users, including enabling Ateras Work From Home. Just seems to be really good value for the money. 1. Add a new item for monitoring each of the Acronis services. Which steps can be written as scripts? 3. It's even possible to create an onboarding profile (with software bundles) and assign them to each new agent. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This issue seems more to us like a malfunction more than an "idea" for improvement. How To Set Threshold Profiles | Atera - YouTube https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44012649-change-threshold-profiles-to-use-a-parent-child-re, Yes i need this. You already know that todays office environment is constantly reinventing itself, and rarely stays within a traditional four-walled setting. For instance, keeping track of what software is connected to your network can save you time, money, and bandwidth. Uninstall applications, run scripts, install patches and run virtually any command youll ever need from Ateras remote management software. From Task Manager to Service Manager and Command Prompt Access, you have total maintenance capabilities right at the touch of a button. Our robust script library has hundreds of scripts, all of which can be run directly from Atera using PowerShell, CMD files, and more. Select the profile or add a new one. If you use total GB it dont matches to the systemdisk. This would also have the same exclusion capabilities as your checkbox suggestion uncheck to exclude, check to include for specific endpoints. The Atera by technician pricing model helps with that, too.. Atera's PowerShell for Automation - Part 3 - Dave Long Like hundreds of alerts in less than an hour for event IDs that are not in any of our thresholds. For further clarification, you can view the status of each computer and be alerted to problems in real-time. Lastly wed like to let your know about our new referral program, see below for details! Supercharge your written business records with Ateras powerful IT documentation capabilities. Reddit, Inc. 2023. Disk Event ID 11(from exampe above above) Benefit from: Run Windows Update: All / Critical / Important / Security. Save a whole lot of money with our disruptive, honest, and transparent pricing. You dont have the time or money to waste on unrewarding, repetitive tasks. Exclude patches. "Starting a new MSP isn't easy. There are so many choices for RMM solutions but Atera stuck out because of its pricing model. Monitor system activity in real-time, and scale up to manage as many customers, devices, or sites as you need. Chances are you have a bunch of SOPs or How-Tos already written with step by step instructions for tasks. Dave feels he can give a client more of his time, grab a coffee, and chat about the next quarter because he is confident that systems are running on their own. For extra effect, you can select funky sounds to accompany your alerts. I think it would also be good to have a description field, and a suggested action field to not only alert but offer a description action or resolution and whether or not there is an automation that is called. This website uses cookies to improve your experience while you navigate through the website. "Atera has saved our organization money. I have few clients that want a full RMM solution with AYCE pricing. Had the same idea: https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44067594-override-threshold-profile-for-device. Knowledge base submission : atera Its even possible to create an onboarding profile (with software bundles) and assign them to each new agent. So we made a first suggestion for Atera to add a filter in their built-in "Software Uninstalled" and "Software Installed" event monitoring, to only trigger the alert when a matching word is present. However the IDs 1033 and 1034 matches other kinds of events which are unrelated to software installation/uninstallation, causing unrelated alerts to be raised: Event ID: 1033 These policies are being excluded since they are only defined with override-only attribute. Threshold Profile - I use the basics for the server and workstation (laptop and desktop). Once a threshold has been crossed, you can then drill down to the individual device to see what tasks/processes/programs are taking up too much space or memory and stop or uninstall them. For James, automation showed its worth this year, when his head office burnt to the ground back in February. ATM we need a new Profile for nearly every Server. James also highlighted how customer reports help to build transparency with each client, showing them exactly whats going on inside their systems, the systems that are patched, the free disk space, updated antivirus, and more. For further clarification, # Make sure we're on a system with the ActiveDirectory module, "ActiveDirectory is not installed on this system. The Threshold Profiles page appears. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Atera's Latest Release Key Features | Atera's Blog Packed with ticketing management and reporting capabilities, be at the top of your game with streamlined day-to-day business operations, and deliver the best customer service with our state-of-the-art Professional Services Automation (PSA). We can't wait to see you engage here and make the most of the Atera platform. You now have a complete view of all your clients' IT networks. Fill out the threshold item parameters: Name: Enter the threshold item name (optional). Quiz is loading You must sign in or sign up to start the quiz. Select a current profile, rename it, and save as a new profile updating only the variables you need to. Don't forget to upvote and comment on posts you love. it would help to help to have mulitple thresholds. Period. It would be nice if I could define a "Threshold Set" for "Server on 1GB Network" and add that to the Standard Server Threshold. We are however wondering if we are the only ones encountering this type of issue with eventID-based alerts? Now its time to put this new knowledge to work for us. Or maybe youre looking to maximize time efficiency? We plan to use this exclusively for in house techs however I'd like to give my techs access to make articles without them being an admin. Threshold Alert Type: Critical you are monitoring a system containing a archive system CustomEventThreshold: Disk Event ID 11, Critical, Description, Suggested Action Automate patches for Windows, Mac, and other software and OS on your end-users' devices. Learn more Clone to SNMP profile We also use third-party cookies that help us analyze and understand how you use this website. If an automation is called like a script, then also offer the name of the script and its action. If you are still logging into that server to restart the service every week, stop it. Unfortunately the nature of the job means that as an IT professional, your work remains all too often behind the scenes, and misses out on the kudos it deserves. Dave Long, Director of Development at Cage Data. I would then envision the same UI as the IT Automation profile where the MSP can add multiple threshold profiles(groups of thresholds) or individual threshholds. Is it a checkbox you can click thats already offered within Atera? I suppose groups could reference other groups as well. We also use third-party cookies that help us analyze and understand how you use this website. Don't forget to upvote and comment on posts you love. We can't wait to see you engage here and make the most of the Atera platform. Or maybe you're looking to maximize time efficiency? Even with state-of-the-art PCs and with the latest operating system installed, over time, programs get added on, CPU usage increases, viruses and unwanted programs hitch a ride onto the hard drive, and the pc slows down. For every friend who purchases an Atera subscription following your referral well give you both a free license for one month! Busy handling what today throws at you? This is really critical. The script below creates a VPN connection for a Meraki VPN: No more having to remember which encryption settings to use for setting up the VPN. He shared with us the dramatic story of how they lost everything and had to rebuild from scratch. Once you have it installed and you have it set up, it pretty much works by itself.". You can set the Agent to monitor Hardware levels such as CPU Temperature, Motherboard fans (CPU, System), Hard Disk usage, etc. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Atera's support indicated that this is not possible now and recommended to submit the "ideas" to their Features Board, and did not commit to do anything about it. Install Adobe updates Then work from there to find a solution. This profile then monitors threshold levels of various PC operations and lets you know if there is a problem via an Alert. You'll find our community guidelines below as well as direct links to our KB, webinars and Status page. Keep everything operating smoothly with Atera's intuitive design and clear interface. James was on the same page here, encouraging the Atera community to look for the easy wins. Atera keeps making it easier and more convenient to manage your customers IT systems. 2. From Admin (on the sidebar), click Thresholds. We noticed that in the "true" software installation events ID 1033, the word "installed" was always present. We got over 14,000 alerts one day last week when we'd usually get fewer than 25. Well even go into how we can alert back to Atera when our script discovers something wrong on a server. This release contains some strong integration upgrades via API and streamlines some key functions. Add a Script to a Threshold & IT Automation Profile | Atera ALERT Free up your and/or your technicians time to add value better invested elsewhere. Excellent Nathan! With complete visibility and control of your customer networks from any device, you can now provide instant, first-class remote IT support, wherever, whenever. We are pleased to announce the release of the latest Atera upgrade which adds some very useful new functionality. PC Performance Monitoring Software can be utilized for monetary profits as well! Dave shared his own automation mindset, and how being able to automate tasks makes it so much easier to move from break-fix to managed services. We recommend these top three automation choices: Its official you dont need to be an expert to get started with automation! Youll never have the hassle of awkward conversations about raising prices, and instead youll garner customer loyalty. Backup and cyber protection with flexible storage, instant restore, data security, and more. Its not that we havent tried to fix this, but its some ancient line of business service that this client is seemingly the only company that uses. As you shift from a break-fix model to managed services, youre asking yourself, how many systems can I manage as me, a single person? ", "Monitoring networks and IT projects is easy and its all SaaS-based. We had such a blast chatting to these guys about their automation expertise, and we encourage any of you to lose the fear and jump right in, even if youre a newbie when it comes to scripts and automation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.