Drive Medical Phoenix Heavy Duty Power Scooter, 4 Wheel, 18" Seat Shop Drive Medical 8 Out of Stock Specifications Q&A $1519.05 when you choose 5% savings on eligible purchases every day. DRIVE MEDICAL PHOENIXHD3 OWNER'S MANUAL Pdf Download Alternatively, if you'd like to see a complete list of all our durable mobility scooters with the option to use inventory filters (i.e. We do not guarantee shipping delivery times. The Drive Medical Phoenix HD is a lightweight and easy to disassembleand perfect for taking wherever you want to go. Phoenix HD 3 - Drive Medical He needed help getting around because Leroy lived an active lifestyle and hedid not want to give up, so Robert was determined to find a solution to give Leroy his independence back. Once a return request has been made, we will review the sales order, and associated communication with our team to decide if a return authorization is going to be provided or not. If that sounds good to you and youre ready to learn more, read on! The word scooter really doesnt do it justice. Drive Medical: S31031-HD. It is recommended for anyone weighing up to 350 pounds. If there are visible holes, rips, dents, or tears in any of the packaging, please notate the extent of the damage with pictures, and accept your delivery. In-home service is available in most but not all areas. The armrests are firm plastic and not as comfortable as the padded arms of the Spitfire Scout, but theyre not awful either. If out during the evening, the bright LED headlight will show you what is ahead of you as well as letting other people know that you are there. If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and/or accept your delivery without making exceptions. When an item arrives that is defective, typically the manufacturing company will send a replacement part out at no additional charge to the customer. Request a return authorization (RMA) from our customer service department. If your product is working fine without any defects or damage, you may still return the unit within that 5 day return period but you will be required to: 1. Most scooters, power wheelchairs, lift chairs, and vehicle lifts go through version updates. Depending on your needs, you may also find useful our guides to the best electric wheelchairs for indoor and outside use, as well as the best stairlifts and the best walk-in tubs for greater freedom and comfort around the home. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us atinfo@electricwheelchairsusa.com. Have questions about this or any other topic? For example: None of these are deal-breakers. You can also provide your product's serial number while adding an item to your cart, and our team will review the compatibility before shipping the item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. One user review, written on behalf of a family member, pointed out that, 'It is very steady and will travel at faster than a normal walking pace so you do not have to wait for the scooter to catch up. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. The slight variancein AH rating will not impact that overall travel range significantly. It all starts with the people, and theirs are simply top-notch. At Electric Wheelchairs USA, we understand thatnot everyone has the ready cash or credit on hand to purchase with their own funds. My husband has MS and is only able to walk very short distances and then it is very difficult. Details Off-Road Capabilities. Mobility Direct does not provide warranty support or claim approval for parts. DRIVE MEDICAL PHOENIX S35010 OWNER'S MANUAL Pdf Download Drive Medical Phoenix HD 4-Wheel Scooter: Price, design, features, user If the order has leftone of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well. FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support.". With an accurate 2.5-inch rise, the rubber base holds the ramp in place very well. Electronic parts including wire harnesses, controller, charger, joystick, pc board, throttle, motor/gear box, brakes (electro magnetic function ONLY) will only be covered under a 14 month warranty. The time frame options that Klarna offers can be: (This is subject to variations. Let us help your business survive and grow in this ever-changing industry. The Phoenix HD 4 offers great features which include color change panels in red and blue and ergonomic "finger-pull" throttle control to make operating the scooter easier if you experience limited strength or dexterity in your hands. Youll still have to watch where youre going so you dont run into or over anything the Phoenix cant handle, but youre a lot less likely to get hung up on something driving this one than the Spitfire. Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. For Top Ten Reviews, Kathryn covers more of our in-depth health content, ranging from diabetes news to vision care. If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as Damaged in Transit, then both you and the Delivery Driver must sign the BOL. The Drive Medical Phoenix HD 4 is designed for long-term usage after completing the assembly of the product. If you havent received a refund yet, first check your bank account again.Then contact your credit card companyas it may take a little time before your refund is officially posted.Next contact your bank. Two seat options to choose from: 18" wide x 17" deep or 20" wide x 16" deep. SAFETY. Our minor quibbles aside, we love this model, and we think you will too. Living Well Stores, Incorporated 10752 Deerwood Park Blvd S.Waterview II / Suite 100 Jacksonville, FL. Scooters sound like something wimps use to get around in. Were a bit underwhelmed by the maximum supported weight, however. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at. The smooth function of electromagnetic brakes will give you an even stop and not a jarring halt when you let go of the lever. You'll also be called in advance and an appointment window will be set. Setting the speed control can be done with just a turn of a knob and the forward and reverse lever will allow you to travel down the sidewalk without any problems. Phoenix HD 3| |PHOENIXHD3| - Mobility Express We dont guarantee that we will receive your returned item. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Medical School: University of Miami Miller School of Medicine, FL. The warranty does not apply if the unit has been altered in any way, misuse or accident has occurred, batteries were not properly stored, exceeding the weight limit of the unit and acts of nature. Just deploy the ramp and drive the scooter up into the fan or the bed of the truck. Drive Medical US Site | Homepage With the Phoenix HD, you can adjust the seat, the tiller angle, and the armrests to meet your own individual specifications in order to achieve optimal comfort. The seat also locks in 45-degree increments, which is perfect if you want to sit on the scooter yet face someone fully while talking. We highly recommend this model. Plus, the height can be adjusted to ensure minimal stress on the lower half of your body, which is welcome during longer rides. Scooters sound like something wimps use to get around in. Congratulations on your purchase! The good news is that it can be easily disassembled into five pieces. Even taken together, given the overall strength of this model, theyre unlikely to make a compelling argument against the Phoenix HD. Professor and Director, Reproduction, Endocrine and Behavior through the Lifespan, University of Arizona College of Medicine, Phoenix. We believe that you deservethe best prices online and we work hard to do ensure of that. 35001692; 35002692 (32 pages) Scooter Drive Medical Odyssey Mobility Scooter Owner's Manual. Drive Medical Models Drive Phoenix 3 (S35010) Parts Drive Phoenix 3 (S35010) Parts View Manuals Filter Results Price - Featured Accessories Battery Charger Power Cord (IEC C13) for Mobility Scooters and Power Chairs $7.99 X98-0874 Rubber Threshold Ramp for Mobility Scooters, Power Chairs, and Wheelchairs $42.99 S73-8347 Pride XLR USB Charger $42.99 These are not guarantees. Your scooter will have been thoroughly tested before we send it to you. The following are warranted to be free of defects in materials and workmanship at time of delivery and are not included in any additional warranties: Plastic Shrouds and Footrests, Upholstery and Seating, Armrest Pads, Tires and Tubes, Anti-Tip Wheels, Floor Mats, Plastic Connections, Metal Connection Pins, Hardware, Nuts and Bolts, Brake Pads, Front Rigging Mounting Brackets and any other piece that is not listed in the above warranty. Aside from that, the Drive Medical Phoenix HD is powerful enough to tackle hills and bumpy terrain. If your item has not shipped, you can request a cancellation and we will issue a 100% refund to the payment method that was used to purchase the part. f you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. You can find all sorts of enhancements offered by a raft of third-party vendors. Founded in 2000, Drive is one of the fastest growing durable medical equipment manufacturers in the industry. CALL US FOR OUR SPECIAL OFFERS 800-682-9444. One final thing to make a note of before we leave this section is the fact that this model is also offered in a 3-wheel variant (the Phoenix HD3 scooter). Drive Medical Mobility Scooters and Electric Wheelchairs, https://www.electricwheelchairsusa.com/pages/financing, 12V x 20AH (pair) low profile w/tab connectors. Upgrade our in-shop warranty to in-home service. The Phoenix HD mobility scooter allows for up to 15 miles in drive range at 4 miles per hour in speed and can handle up to 350 lbs. It delivers a rather disappointing top speed, though, so dont be in too big a hurry to get where youre going. For the best experience on our site, be sure to turn on Javascript in your browser. These are examples of past time frame options given). There are certain situations where only partial refunds are granted (if applicable). Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee. Also has a higher clearance from the ground than other scooters. If you do not need something this heavy, duty feel free to shop our vast selection of mobility scooters on this page. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world. As such, the prices do vary but not by much, and generally we have seen the scooter listed for $1,299, making it one of the more reasonably priced power scooters you can buy. Every effort will be made to return your scooter to working condition in the shortest time possible. Phoenix HD 4 Replacement Parts by Drive Medical - Southwest Medical Some conditions and restrictions apply. Sporty matte-black wheels and THREE color choices right in the box. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Its modestly sized. Contact us for details. With the HD designation hanging on the end of this models name, we were expecting more. At a maximum of 4 miles an hour, people who are out power walking will pass you by. Robert was raised by his mother and came from a single parent home. Learn how Quick and easy disassembly Includes interchangeable color panels in Red and blue The Phoenix HD is a great option if you're looking to purchase an affordable heavy-duty mobility scooter, you can always view the rest of our options on our heavy-duty mobility scooters page. Batteries are covered by a separate 6 month warranty provided by the battery manufacturer. Heres how it works. However, we do offer financing. The monthly rate can vary depending on your cart amount. Drive Medical warrants this scooter as follows: Lifetime limited on the frame Two years on electronics, drive train and mechanical parts 12 months on the batteries. Click here to read or download the Phoenix HD 3-Wheel Travel Mobility Scooter Online Owner ManualClick here to download the Phoenix HD 3-Wheel Mobility Scooter product brochure. Solid, flat-free tires give years ofworry-free use. Click "Shop Now" to continue shopping. The compatibility of parts is dependent on the serial number of your product, therefore, it is strongly advised that you provide a serial number when making a purchase to ensure that it will be compatible with your product. The Phoenix HD is a great option if you're looking to purchase an affordable heavy-duty mobility scooter, you can always view the rest of our options on our heavy-duty mobility scooters page . Were not a huge, nameless corporate giant. SKU: D25-4926. Still, the wheels are non-skid, so you can take it into the grocery store or your local shopping center without getting run out by an angry manager. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. Our products have allowed disabled, obese, and elderly people get moving again. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met. 2. Drive Medical Phoenix Heavy Duty Power Scooter, 4 Wheel, 18" Seat The Phoenix HD is a highly recommended 3-wheel mobility scooter that Mobility Scooters Direct has for sale. JavaScript seems to be disabled in your browser. The Drive Medical Phoenix HD is a lightweight and easy to disassemble and perfect for taking wherever you want to go. a company of KRA Enterprises, Inc. All rights reserved. The Drive Medical battery charger is compatible with both the 3- and 4-wheel Phoenix models, as well as the Spitfire EX 3-wheel and 4-wheel. Your monthly payment options will be shown to you before you apply for financing. These are the dirtiest spots around your home - and no, it's not just your toilet, I leveled up my organization by discovering how to change desktop icons, Chainsaw maintenance checklist - here's everything you need to know, How to clean dryer vent ducts in 5 easy steps, I was sick and tired of my dirty oven so I tried this homemade oven cleaner, Six reasons why your washing machine is making a loud noise, Dishwasher dos and don'ts: Here are the 6 biggest mistakes you might be making, Laundry symbols guide: Know how to read your care label for the best results, As a busy professional, the Proscenic T22 air fryer has changed my life. If you do not provide a serial number prior to making a purchase, your part order will not be eligible for a return. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution. Home Electric Scooters Drive Medical Phoenix HD4 Mobility Scooter Review 2023. Over the past decade, weve watched Drive grow from an HME provider to THE HME provider. The one downside is a huge one and that is that it needs a fair amount of strength to assemble. This 3 wheel scooteralso offers great features which include color change panels in red and blue and a "finger-pull" throttle control to make operating the scooter easier if you experience limited strength in your hands. MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). Before we get into the details in this section of our Phoenix HD 4 review, though, lets press pause for just a moment to do a quick stats review so we can get a better sense of the machine. The&Drive Medical Phoenix HD 3 is a 3-wheel travel scooter with an increased weight capacity and&cruising range&The Drive Medical& Phoenix HD 3 is easily disassembled for transport in your vehicle& The&Drive Medical Phoenix HD 3 &has a 350 lb. YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS. Plus, it comes with the same security and flexibility you trust from PayPal. The Phoenix can be taken apart quickly and easily into four easy . Drive Medical Phoenix, Spitfire, Geo & Cobalt Battery Charger - Drive Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Air travel with a device like this is pretty much a non-starter. Drive Medical has an outstanding reputation for producing some of the world's best mobility scooters, and the top-rated Phoenix HD is a stellar example. Once an item is shipped, you will be subject to the return policy. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. Built for most terrains the Phoenix HD mobility scooter 3-wheel is one of the best travel scooters to ride! Privacy Policy | You can provide a serial number to any of our agents via email, or phone or when checking out on our website. Our policy lasts 30 days. NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). All of our wheelchair batteries are charged and tested prior to shipment to ensure the highest quality possible. weight capacity to accommodate a greater variety of riders. ADDITIONAL COMPONENTS - Items not mentioned or listed are covered at the discretion of Drive Medical. Fax: 724-343-4068. The store will not work correctly when cookies are disabled. Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com. There is often some processing time before a refund is posted.If youve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com. If it's a lift chair, the chair will be brought into the room of your choice on the first-floor level or any one level up or down from the first floor. Youll find the controls to be intuitive and easy to master. Our manufacturing partners decide whether or not a warranty claim is approved, not Mobility Direct. I recently purchased the scooter to help with my inability to walk a distance I suffer from COPD and it helps me get out and about. Its not exactly a speedster, with a top speed of just 4 miles per hour. So instead of bringing your scooter into the shop for service, a technician will come to you to either service your scooter or bring it back to the shop, service it and return it to you. The scooter has even been designed with an adjustable swivel seat that relieves stress on your knees and legs. Schedule a call with one our mobility experts and they will help you pick the right product for your needs. Between that and the tiller adjustment options, you can really fine-tune the scooter and optimize it for the perfect seating and driving experience for you. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect it before you accept the delivery. LATEST DRIVE MEDICAL PHOENIX LT4 MODEL! Once a customerhas received financing from Klarna they can submit payment to them in several ways: They can pay online, pay by phone, pay by check, they can also set up automatic payments through our online site or set up autopay with their bank. One of the most popular models in the Drive Medical range, the Phoenix HD 4-Wheel Scooter is designed to assist people with strength and dexterity problems. Even so, given the weight limit, its useful to some 98% of the potential market, and thats fairly impressive. This, however, will only require a few minutes of practice. I recently purchased the scooter to help with my inability to walk a distance I suffer from COPD and it helps me get out and about. This Phoenix HD offers many upgraded features. Reproductive Endocrinology and Infertility. AARP Medicare Complete, Unfortunately, we cannot accept insurance, Medicare, or Medicaid. Drive Medical PHOENIXHD4-20 Phoenix Heavy Duty 4-Wheel Travel Scooter The armrests are okay but not great. This saves on battery life. To complement our vast experience, knowledge and expertise in the homecare industry, we have expanded into the LTC industry. This allows us to give heavy-duty scooters like the Phoenix HD at factory cost! You will receive a call from the delivery company to schedule a delivery time. It is important you know that our manufacturing partners are putting each product through a 35 point inspection two separate times before shipping. With proper care, youll be replacing the upholstery many times before the scooter itself wears out! We are committed to supporting our service men and women with high-value products that promote independence and improve quality of life. A popular rubber ramp that sells at Mobility Scooters Direct.com is the EZ-Access ramp. 2023 Mobility Scooters Direct. Whether you are traveling around the neighborhood or far from home, this scooter is perfect and easy to use. Your Cart is Empty. Now features brightLED headlight and USBsmartphone charging port.