It deserves its 5 stars. Invest in some new linen immediately! The furniture in the dining room is stained and outdated. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Bed was very clean, I enjoyed it. Great location and Service. Room was extremely I paid RM58 for that few strand of noodle. Overall the experience was good. Prices are subject to change. Windows were unable to be shut tight, resulted in noise from the street affecting sleep. Jalan alor was quite close and to Bukit Bintang metro station you can get within 15 minutes walk. There are many other options available within the vicinity, so it's wise to choose carefully. Which popular attractions are close to PARKROYAL Serviced Suites Kuala Lumpur? I even have bad rashes at night, presumably due to the unclean bedsheet. Can't say anything about the breakfast because we haven't had it. PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. Which room amenities are available at PARKROYAL Serviced Suites Kuala Lumpur? I think this summarize the level of care and concern they have for their guests. Everything was great. The service was impeccable, the staff was willing to help. I was tired , exhausted and extremely hungry from the long flight .. its almost 7 am now .. and no respite from either Agoda or the hotel .. customer service is just terrible .. we had to go to a hair salon if we had to do shampoo. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. This is the version of our website addressed to speakers of English in the United States. The bar's menu offers various types of tea and fresh coffee. Over 267 million reviews from guests after their stay. City view was great. 7-11 conveniently next door and walking distance to train stations are good, Dear Peizchin23,Thank you for taking the time to share your recent stay experience with us. Guests can work out in a fitness room. Payment methods in Parkroyal Serviced Suites Kuala Lumpur include American Express, Visa and Mastercard. With efficient check-in and late check-out, this hotel was great. Everyone has to wait at least 8 minutes for one omelette. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia, Lock in the lowest price from these sites, Room is clean and spacious. A bath and bath amenities are provided in the en suite bathroom. Room is clean. Near local bars, many restaurants and cafs, this welcoming hotel is in a short walking distance from Pavilion Mall. Private suite You will enjoy a rooftop swimming pool, a gym as well as a Jacuzzi and a traditional Hammam. If i had to pick 1 thing that didnt get the full marks is because there were insufficient tables to sit all the people, so on some days there was a queue for seating but seating was done within 10 minutes.More, Dear michaelF785RT,Thank you for taking the time to share your recent stay experience with us. more. ), more than everything you'd need to make it feel like a home away from home -- up to the smallest details. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Read our, Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review. As my husband birthday is on 27th Feb, older daughter also on Feb then my toddler birthday on the 20th March. Parkroyal Serviced Suites Kuala Lumpur Sincerely, Bernard Sebastian. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The worst stay ever. Sincerely,Bernard Sebastian. Room very dirty when checking in. Read our, Good hotel with nice comfortable and spacious suites, Good hotel with nice comfortable and spacious suites. Copyright 19962023 Booking.com. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Spaciousness of room could have been put to smarter use of furnishing. 5) location is in a alley way and the only plus is the room is nice abx clean. 4) Customer service at the front desk is poor and not friendly. The suite was very comfortable and had everything you need for an excellent and satisfying stay. When i request at the front desk during the check in he said he have to check with his manager. On the very first day we told reception. Set within 1.4 km from Petronas Twin Towers, the 5-star Parkroyal Serviced Suites Kuala Lumpur features free Wi Fi in the rooms as well as private parking lot onsite. A convenient location and the in-room amenities are more than expected (rice cooker, toaster, microwave, dishes and plates, cutlery, wine glasses etc. Location couldn't be better. We can overview all the skyscrapers buildings from the rooftop pool as itlocated on 31st floor. Choose your dates for more accurate prices. Washing machine not working and contact the staff to fix it at midnight. PARKROYAL Serviced Suites Kuala Lumpur - Expedia as not same staff was there they said they will look into it and again nothing was done. Director of Marketing Communications As we only stayed for 1 night, we left our car at the hotel & need to check out the parking ticket, too but no need to worry as it can even use after midnight. The view from our room wasn't great as we can barely see the KLCC & KL Tower. Theres so much hair and water in the new dryer which they brought in yet they cant be bothered to clean it up. Please see our partners for more details. If you want to stay in Bukit Bintang it's a nice Place to stay. Room is clean and spacious. Great apartment with lots of space and super comfortable beds. Good location! We can overview all the skyscrapers buildings from the rooftop pool as itlocated on 31st floor. While it was pleasant one in the main, we do note the breakfast area as highlighted for further improvement. Yes, PARKROYAL Serviced Suites Kuala Lumpur offers airport transportation for guests. Maintenance team is definitely not working. Pool with a view I believe that staff training is needed to avoid such confusion and ensure that policies are properly communicated and implemented. 3rd night was not inclusive but the hotel staff didnt inform me when i checked-in. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia, Lock in the lowest price from these sites, This hotel has seen better days. if the writer is claiming to be someone else). Sincerely, Bernard Sebastian. If you stayed at this hotel, share your experience with us, please. The leather bench has cracks. Yes, guests have access to a pool and a fitness centre during their stay. Kuala Lumpur International Airport is a 35.4 miles drive. As for the service, it was lacking. Very spacious and comfy room! The bed was best and it was great having microwave and soundproof windows. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The venue is set in Bukit Bintang district, in vicinity of Alor Street. 7-11 conveniently next door and walking distance to train stations are good, Dear Peizchin23, Thank you for taking the time to share your recent stay experience with us. we took a 2 bedroom suites as we were 2 adults and 2 toddlers. Pool with a view Our immediate surrounds of Orchard Road a world-class Shop, Dine, Stay and Play destination offers an exciting array of exceptional experiences. Each review score is between 1-10. We make it clear when weve done this. L'enregistrement l'tablissement PARKROYAL Serviced Suites Kuala Lumpur se fait partir de 14h00 et le dpart est possible jusqu' 12h00. The person at the counter who Im assuming is the manager didnt apologise once .. he seemed to imply it was Agodas fault .. PARKROYAL Serviced Suites Kuala Lumpur Rooms and Suites 14 Days Advance Purchase Save up to 20% off flexible rate when you make your reservations at least 14 days in advance. Prices are subject to change. 1034 feet They are also applicable regardless of the sentiment of the comment. However, there is 1 aircond that needs to be checked as it was leaking water at the kitchen island. City view Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. If you dont book a flexible rate, you may not be entitled to a refund. 1 Jalan Nagasari; Off Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur. This property may pay Booking.com a bit more to be in this programme. All rights reserved, Hotel Hotel China Town 2 2 stars, Kuala Lumpur, Resort Samadhi By Samadhi - Adults Only 5 stars, Kuala Lumpur, Hotel Istana City Center 5 stars, Kuala Lumpur, Hotel Parkroyal Collection 5 stars, Kuala Lumpur, Hotel Renaissance & Convention Centre 5 stars, Kuala Lumpur, Hotel Grand Seasons 4 stars, Kuala Lumpur, Hotel Doubletree By Hilton 5 stars, Kuala Lumpur, Hotel The Majestic Kuala Lumpur, Autograph Collection 5 stars, Kuala Lumpur, Apartment The Platinum By Luma , Kuala Lumpur, SpringHill Suites Dallas Downtown/West End 3 stars Hotel in Dallas book now, Georges Galata 4 stars Hotel in Istanbul book now, Innova Sultanahmet 4 stars Hotel in Istanbul book now, Hyatt Regency 4 stars Hotel in Dallas book now, Eaton Hk 4 stars Hotel in Hong Kong book now, Courtyard Downtown/convention Center 3 stars Hotel in Austin book now, The Westin At The Domain 4 stars Hotel in Austin book now, Delight 3 stars Hotel in Taipei book now, Jin Jiang Tower 5 stars Hotel in Shanghai book now, Eagle's Nest 4 stars Resort in Branson book now, Mayson Zhongshan Park Serviced 3 stars Aparthotel in Shanghai book now, Parliament 3 stars Hotel in Cape Town book now, Hospes Amerigo 5 stars Hotel in Alicante book now, Daniya 3 stars Hotel in Alicante book now, Barrington & Suites 3 stars Hotel in Branson book now, Hilton 5 stars Hotel in Beijing book now, The Ritz-carlton, Bahrain 5 stars Resort in Manama book now, Crowne Plaza Kowloon East 5 stars Hotel in Hong Kong book now. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The One-Bedroom Suite had a fully equipped Kitchenette. and next even the dryer are not working. Landmark view The whole place needs a complete revamp. From a realistic point of view: for what we paid this was great value. Very large suite in a good location, close to bars and restaurants. Within the confines of our rooms and suites, enjoy sweeping views of Chinatown or Hong Lim Park and discover the PARKROYAL COLLECTION touch. We did not take breakfast the options for vegetarian were very limited. Parkroyal Serviced Suites Kuala Lumpur PARKROYAL Serviced Suites Kuala Lumpur 2,724 reviews #72 of 789 hotels in Kuala Lumpur No. Would happily stay here again. Plentiful of drinking water supply. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Currently being transformed into a green avenue, the street leads one to the UNESCO World Heritage Site that is the inimitable Singapore Botanic Gardens. Hygiene of the room and be improve to feel more refresh. The exclusive restaurant offers great tasting meals of authentic cuisine. Informative staff, non-smoking room, unbeatable location. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Review tags are currently only available for English language reviews. Firstly, my friend, who is a Malaysian, made the reservations for both rooms under her name to avoid paying the tourism tax of RM10 per night. You can visit the resident lounge to read magazines or play foosball. The caf Feeka Coffee Roasters is set around 100 metres away. City view Quick check-in was a bonus. Dear michaelF785RT, Thank you for taking the time to share your recent stay experience with us. The worst stay ever. Read our, Dear SimoneAndrea2509, Thank you for the wonderful review and we look forward to welcoming you back very soon. bathroom had water problem in the tap. As for the service, it was lacking. Visa, Kind regards Bernard Sebastian, The room is clean and spacious. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear Julie M, Thank you for the wonderful review and we look forward to welcoming you back very soon. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. View was a bit ordinary as it looks out to next blocks of buildings despite requesting at booking for room with view as we booked for 11 nights. Read our, Check-In was quick and fast. Banks are situated beside the accommodation, and the lively Petaling Chinatown Street Market is within 2 km away. Beds feature premium bedding. Landmark view We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Parkroyal Serviced Suites Kuala Lumpur is a short ride from Petaling Street. The whole place needs a complete revamp. Our stay here was comfortable, cosy base for exploring Kuala Lumpur. Free WiFi, Private suite Breakfast is bread, porridge that is only warm, some ham, sausage, fried rice and cake. Taxes and fees that are shown are estimates only. Looking forward to welcoming you back very soon. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). About the PARKROYAL Serviced Suites Kuala Lumpur Location No. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Kind regards Bernard Sebastian. Shower head were broken. Refrigerator Room temperature is controllable. Choose your dates for more accurate prices. from location to room size and facilities. All content should be genuine and unique to the guest. The room is clean and neat . More on the oily side. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia. PARKROYAL SERVICED SUITES KUALA LUMPUR | Malaysia Parkroyal Serviced Suites Kuala Lumpur lies in the very heart of the city, within 18 minutes' walk from Petronas Twin Towers. Pool view We use cookies to ensure that we give you the best experience on our website. Very convenient 7 eleven just beside the hotel. My last stay in this property was before the pandemic. - Walk to Monorel Raja Chulan. I think I have given one additional point for the location else 3 stars is more apt. What is your impression of this property? The Big ONE | PARKROYAL COLLECTION Kuala Lumpur An outdoor pool along with a Jacuzzi, a traditional Hammam and a steam room can be enjoyed at the 5-star hotel, set a 10-15 minute walking distance from the Isetan The Japan Lot 10 Store. KL trip staying at Park Royal service suite. Looking forward to welcoming you back soon. If you continue to use this site, we will assume that you are happy with it. Bed was very comfortable and I enjoyed magnificent sleep. Degree in Marketing, Business Communications or related fields. PARKROYAL Serviced Suites Kuala Lumpur - Booking.com We have people and automated systems that specialise in detecting fake reviews submitted to our Platform.